Returns & Exchanges

At Patagonia, we stand behind everything we make; if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it for a repair, replacement, or refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Generate a $5.00 flat-rate return shipping label, which will be deducted from your refund, and print it at home or use a QR code at a drop-off location.

3

Pack Your Gear

Place your clean, unworn items with original tags attached into the original shipping mailer or any secure box of your choice.

4

Drop Off and Track

Deliver your package to the nearest authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing